Frequently Asked Questions
1. What is a Farwa jacket?
The Farwa is a traditional fur-lined cloak that has been worn by Bedouins for centuries across the Middle East and North Africa. Historically, it’s been a symbol of warmth, unity, and comfort — designed to protect against the desert cold while offering timeless style. Each Farwa blends traditional craftsmanship with modern design, bringing cultural heritage into contemporary fashion.
2. How should I care for my Farwa?
We recommend dry cleaning or gentle hand cleaning to preserve the quality and finish of your Farwa.
Care instructions:
- Your Farwa can be machine washed (gentle setting at 30°C).
- Low heat iron / carefully steam iron on low heat.
- Do not bleach. Do not tumble dry.
3. What sizes are available?
Our Farwas are currently available in sizes S–XL. A detailed size chart will be added soon to help you find your ideal fit.
In the meantime, please email us or DM us on Instagram if you have any size-related queries — we’ll be happy to guide you.
4. Do you ship internationally?
Yes! We offer worldwide shipping, and costs are calculated at checkout based on your location.
5. How long does delivery take?
Orders within the UK typically arrive within 3–5 business days. International delivery times may vary depending on your location and customs clearance.
6. What is your returns policy?
We want all our valued customers to be completely satisfied with their purchase. If for any reason you’re not, we offer a 14-day return policy from the date your order is delivered.
Items must be unused and in their original packaging to qualify for a return.